Tag Archives: brain

I feel naked…

…and not in a good way!

images (4)
So when is it OK and not OK to be naked…for me I love getting my kit off, probably because I am an exhibitionist, or more to the truth, I really do like to kick back and shed the weekday attire and feel the sand between my toes and the elements on my skin, but that naked is OK…I am asking about the feeling you have when someone you have looked up to and aspire to be as good as if not better turns out to be….well to quote a phrase ‘not all that’

I guess the only way I could feel any more naked is if, there were others.

Thousands of people pose in the nude for

Others, who on the outside or from a distance have a good ‘show’ a presence, a swagger, a reputation and integrity.
OH NO…it has happened….Like Icarus, I clearly got to close…and substance – missing, ability – lacking and integrity – do not pass go, do not collect £200.
So there I am about to spiral…now which way do I go…?
Up and risk the ego taking over?
Or down and risk the ever too faithful human sabotage take over…Oh wait there is another way…of course there is…because I AM CONGRUENT.

images (5)
Congruent I hear you ask? Yes, Congruent. A mid-15th century Latin word Congruentum meaning ‘to come together, agree, correspond with’ A word that I use regularly with clients and myself. To me it means simply this. For me to be the best coach I can be, I need to be coached.

I need to understand how it feels when someone holds the mirror up and I am there, looking in, squirming…
I need to understand how I feel when I am being questioned about what I have or haven’t done to result in what I currently have or am.
I need to understand how empowered I feel when I am aided in reaching the point I need to reach to make it happen
I need to create my own solutions and have someone who I can bounce off, an outside voice who will not be my ‘yes man’ and help me see how it really is….
..Show me when challenges need facing and when brilliance exactly that, brilliance.

images (6)
So I turn to my coach, I am naked (they don’t laugh, which is also a bonus!!) and I share what I am feeling, a little lost. Something has knocked me sideways and I can quite place it…See that is the beauty of having a coach and being coached…a voice at the end of a phone or a welcome face over a coffee to listen, questions, facilitate and empower me.
I had begun to think my ego had gone and got way out of hand…I am no shrinking violet I know that, but what I was witnessing, experiencing, was mentors and business professionals who I looked up to and admired, possibly even to aspired to be, behaving in ways I never imagined I would experience. Then I began to think, maybe it’s not that, maybe it’s that my compass was way off and I had been looking in the wrong places or looking for the wrong things…
What transpires is simple. It is something I am very aware of and many reading this will be too…and there it is folks…the best learning’s are the life lessons that keep showing us that we are alive, they are not complicated or scientific, they are simple, powerful and right there.
We are a constant.
That was it…where I was years ago, to where I am now, where my mentors were to where they are now is just different. Not better, not worse, just different.
What I wanted then and was getting out of bed for then is not what drives me now.

And here is my compass.
I am here to inspire, educate and motivate.
To encourage the world to think and act differently, one step at a time.
I help people believe. And if you wish to dismiss that, then go and try something that you don’t believe and let me know how you get on!
My ethics and my morals bound me to only do what is right for me and my clients. I choose the game now and I can play to the level that I want, that I choose.
My mission is to help you realise the game you wish to play and importantly the level that you want to play it at.
Because life is just a game. A beautiful, emotional, passionate, romantic, harsh, humorous & real game. Step up to the plate, pick up a bat and swing…you can’t win if you don’t swing the bat, that is a fact.

images (1)
So I am extremely grateful to the path that I have chosen and the routes that it takes me every week…burning new pathways, establishing new relationships and building new opportunities to make this world better, one step at a time.
I am grateful to my coach and my clients, past present and future.
I am grateful for my health and every day that I am given to get up and make it happen.
Whatever you do, do it to your best and the best will find you back.

When you are ready to take the bat and start winning…call me. The Congruent Coach. +44(0) 1792 911881
Advertisements

1 Comment

Filed under Adult, Business, Coaching and Facilitation, congruent, cwtsh, doctor, exhibiting, friends, heart, love, marketing, Media, Mind, naked, nudity, Sales, Sex, Training, Uncategorized, Words that move

End of men in business….Poppycock!

Having seen some of the press this week that chartered the end for men in business, triggered by Hanna Rosin’s new book ‘End of Men’ where she highlights mans lack of want to change from old gender roles. I wanted to share this piece by Joanna Judd I saw a little while back. As men so say struggle to balance work and life balance, so do women. As women so say struggle to balance the guilt of good parent and business person, so do men. We have similar challenges yet we are very different in our make up and how we re perceived.

Women are beautiful beings! Your natural feminine energy is to be soft and vulnerable which can be difficult to maintain in the masculine world of business. The challenge for women in business in the 21st century is to remain feminine whilst still being strong, in control and independent.

As you know, men and women are different and we wouldn’t want it any other why. Whilst we should all be treated equally, we are not identical or the same. It’s the differences that make us ultimately complement each other and when you understand the differences you can use them to your advantage when dealing with men and women.

What’s the main difference between men and women? Its hormones. Testosterone is what makes a man a man and oestrogen is what makes a woman a woman. Hormones flow through our body influencing not only how we deal with things physically but also emotionally. Whilst men and women can demonstrate both masculine and feminine qualities, men essentially have a masculine energy and women, a feminine energy.

The business world is largely a man’s world, charged with masculine energy and men have always been part of it. Men are raised to know they will always work and that business is the natural place for them to be a man. Until recent times, women always knew their work place would be their home and family and as a society we accepted the roles that both men and women filled.

Economic times have changed however so whilst men remain in their “natural” workplace and energy space, women today have dual workplaces of both home and business requiring them to be multi-dimensional, moving constantly between the traditional male and female energy spaces. To be a man in business he just needs to be a man and be in his masculine energy. To be a woman in business, she needs to move out of her feminine energy into her masculine energy and if not given the opportunity to stay connected with her feminine energy, a woman can end up feeling disempowered from who she really is: a woman.

Surveys on what drives or motivates men and women, regularly show that the top three motivating factors for men are: sex, power and achievement. For women, it’s security, relationships and love. This generally explains why for 87% of men, work is the most important area of their life, whilst for women, it’s only 5%. If money was not an issue, the majority of women say they would choose not to work, preferring to do something for the fun or enjoyment of it.

For example….sampling the delights of the GUCCI on their page below (click the link…some heavenly things there)

or perhaps…

This is not advocating that women should not be in business or want to be in business – there are many, many women in business achieving excellent results and loving what they do. The challenge for women is to remain naturally feminine whilst working in a largely masculine business world.

Men need space to be a man and women need space to be a woman. Knowing this, the different energies of men and women can be bought into play within a company so that everyone benefits. For example, whilst the competitive male energy will keep a company focused and moving forward, feminine energy will keep a team working together. The two energies complement each other to the benefit of everyone.

Naturally soft and nurturing, women step out of this feminine energy each day to participate in a masculine world of power and achievement. The toll for women is when they are not able to easily return to their natural energy state, is that this can often cause clashes in partner and family relationships. Men are attracted to the feminine energy of a women (it allows them to be more masculine) and having spent a day in the battlefield of business, they yearn to come home to the soft, nurturing energy of their partner and home: it’s what creates the balance in their lives. So if their partner is still powering along in her masculine energy, men can feel home is not the safe place they were looking forward to retreating to, and stress can prevail.

For women, stepping out of that masculine work energy does not always happen the instant you put your briefcase down and change out of your suit. It takes time to let go of the day’s issues and soften. Both men and women need to be aware of the energy shift that women are required to do each day and make space and time for this change at the end of each day. A loving hug to welcome each other home is a simple and ideal way to initiate the energy shift and reconnect as a man and a woman.

The business world is no longer the sole domain of men. Women are valid participants adding great and unique value and business benefits tremendously from the blending and melding of masculine and feminine energies. The key for women however is being able to step out of the business world is to re-emerge into the beautiful, feminine energy that makes you women. Consider a hug: hug your partner, your children and life!

Or as the legendary Phil Evans would say….”Fancy a Cwtsh?” (click his picture and you’ll see)

So if the end of the world is nigh for men….according the the press this week, just remember we have lived in relative harmony for centuries from the cave to boardroom. We need each other t survive and evolve…so to me it is about us, not ‘them and us’

Applying You….You; Simply better.

1 Comment

Filed under Adult, Business, Coaching and Facilitation, cwtsh, end of men, friends, heart, horizon, love, marketing, Media, Mind, networking, Sales, Sex, Training, travel, Uncategorized, Words that move

How do I get more business?

I hear this a lot from business owners I meet.  “How do I get more business?”

Well, without offending their gentle souls…here is an idea, it may seem radical, revolutionary and perhaps even Lunacy, so I will whisper it…

“get out from behind your desk and laptop screen and go and find people”

OK, in case you didn’t hear or it didn’t sink in, I will have to shout it aloud

“GET OUT FROM BEHIND YOUR DESK AND LAPTOP SCREEN AND GO AND FIND PEOPLE”

Social media is a brilliant tool, the telephone is a brilliant tool, email is a brilliant tool. But in my life, I have seen trends, fads and the next big thing come and fizzle away…what remains through time is the whites of the eyes, the smile when you greet someone, the handshake, the nerves just before the initial meet, the little voices giving you advice and checking,

“is my right hand free”

“are my hands clammy”

“am i flying low!”

Face to face meetings, networking, exhibitions, speednetworking, seminars and workshops, peers. You can invest your time focusing on actually meeting people and taking your company, your brand, yourself to the people. And you could do each of these separately OR you could leverage your time….How?

Allow me to introduce to you Neil & Tracey Davis. A client of mine who are passionate beyond belief in creating, building and developing proactive, productive business relationships with a unique fusion with all of the above.

So far they are rocking their business shows in the UK which combines the style of exhibitions and networking, with educational seminars, speakers, speednetworking and over 100 plus businesses at every show keen to meet, greet and ‘do’ business in the room.

Yesterday they ‘Rocked’ Gloucester at the Cheltenham Chase Hotel. A brilliant venue, easily to locate, plenty of parking, friendly & efficient staff and fab scenery! A great indication of a vibrant, active and results orientated show is when people turn up at the beginning of the day, are still there in the afternoon and follow up meetings post show are happening in the bar…yesterday had all that in spades.

From the moment you arrive you are greeted by a positive vibe and grown up, friendly fun approach to doing business. The reception crew were ace. Tracey and Neil greet everyone (believe me that is no small feat) and they go further than that. Prior to the show they get to know their exhibitors well. Their network is also strong, so the delegates tend to be on first name terms, if not, it certainly doesn’t take long. This means when Neil and Tracey say you to, “I want you to meet someone” it is because they truly do. They can see, how what you do, could benefit the person they wish to introduce you too and vice versa. A networking masterclass happening right before your eyes (take time to notice and learn from these guys).

As you entered yesterday you were greeted by the shows sponsor Complete Vending Services (CVS) with their awesome coffee machines. http://www.completevendingservices.co.uk/ are a preferred distributor of Douwe Egberts. I think it is safe to say ‘A major hit’ with all exhibitors and delegates. One important note to add here, if you are in business, their solution is affordable, very high quality and with the touchscreen coffee machine will leave a lasting impression on any visitor or customer coming to your premises.

Let’s run around the room and pick out some highlights for you… Phil M Jones was one of the speakers yesterday, with his ‘Forward to basics’ educational workshop on Sales. Phil, a Sales Professional who trains and coaches businesses and their teams in Sales and Business Growth. www.philmjones.com

Then we had http://www.carsondemand.co.uk/, with over thirty years experience in the motor industry, Cars on Demand are specialists in the supply of Short Term Contract Hire and Leasing. Our Flexible Contract Hire and Leasing products include the supply of both Cars and Vans. Whether you are looking for a flexible business solution or flexible personal lease, our small dedicated team offer you the ultimate in flexibility, service and value for money.

Who could miss the ‘Ladies in Red’ from http://www.redvirtualoffice.biz/ RED is a professional, first class customer service focused business team. They are an affordable outsourced service provider, giving you time to concentrate ‘on’ your business, while they work ‘in’ it. Find out how they can help you whether you are in the start up phase or an established business, their service and your budget can fit very well.

While we are talking about passionate people, if you have never invested any time with Robin Cook of http://www.fheconsulting.com/ then you haven’t lived. This guy has bounds of passion for his gifts and he has many of them, IT being one of them. Anyone that can engage with you and not lose you when it comes to IT gets my vote, Robin,  I will be asking you to quote soon.

Someone else who I met Friday, (we speed dated….doh, speed networked!) and never got round to chatting more as the day was busy with delegates, is David Holland of http://exela.co.uk/ and I mention David as not only am I hearing good things about him personally, but as a Sales Professional myself I always bang on about systems and process for sales people on top of charm will make a sales person dangerous (in a very good way). Infusionsoft® is the world’s best and fastest growing Marketing & Sales Automation software for the small to midsize company.  Infusionsoft®provides you with the tools you need to capture leads, both online & offline; nurture those leads and then turn them into sales.

For those who saw the video for the Bristol Show, will know this next guy. Richard Snell of http://www.lister-communications.co.uk/ who are probably Gloucestershire longest standing reseller of mobile and fixed voice and data services for businesses. No business can survive without communicating, so pick up the phone to Richard and let him sort your telecoms out. One question, who won the ipad?

If you have received an email from the BGS group then you will have seen what http://www.sentori.co.uk/ can do for your business. Email Campaigns, click throughs, marketing and measurables so you can drive volume to your business.

If email campaigns are not your thing yet picking up the phone to business owners and key decision makers is…the only question then is ‘Do I have the data?’  You do now, http://www.b2bleadforce.com/getting-started/ £25 a month gets you access to the UK’s biggest B2B database and it is simple enough to use (even I could!) Give Rupert a call and sit down with him, so he can WOW you with the awesome potential and simplicity of B2B Leadforce.

We also had our very own ITN and BBC qualified cameraman and video producer Alastair in the room.

http://www.sunflowerfilms.org/ a guy who sells what he loves and love his craft he does. With the increase of video in marketing for your business, I would book him before he goes into production!

And finally, before I introduce you to the family that is building in the bottom right hand corner of the room on Friday, I give you Paul Spicer of http://www.lnpsound.com/home/ This guy never stops. Audio, visual, PA systems, video and all round networker. Paul is everywhere. Anyone who has ever used a PA system for speaking or a plasma screen for exhibiting will know, your conversion rate increases when you do. Invest in your business and show you prospective customer you are serious about your business and theirs.

And now, to the family (which makes me sound very Corleone) that is developing all the time.

http://www.talking2minds.co.uk/ are an amazing charity who support ex military. Talking2Minds is leading the way in the effective management and treatment of PTSD and other severe stress related conditions. Their unique programme is key in creating positive outcomes for those that suffer from severe stress related conditions including PTSD. They also support family members and partners that may suffer by proxy/ secondary stress. They specialise in helping complex cases and long term sufferers for whom other approaches have not worked and the mental scars have not healed.

http://www.officedoctors.co.uk/ are far more than de-clutter specialists. They assist people and business to get order in their lives. This comes in many forms from enhancing your knowledge or productivity through to organisation of your information, de-cluttering and organisational layout. The best bit, is the people who carry it out. You wont know until you experience the, so get in touch. Simple.

http://www.ethosdevelopmentltd.com/ Michelle makes an impact wherever she goes. Ethos Development – The Business Generation Machine. Everything that ETHOS does has a shared end objective. The Generation of New Business.

And our End to End solutions for businesses. We recruit YOUR sales and marketing professionals. Then we train YOUR sales and marketing professionals to reach their optimum performance levels. We then coach YOUR team to keep them there.

All that is left for me too say is, if you are not on the list above, come and make yourself known next time. If you want to know how to get more business, get off your backside and go get it. Come to the next show and showcase YOU.

Neil and Tracey – take a bow. Lets rock Cheltenham in September.

5 Comments

Filed under Adult, BGS, Business, cars, Coaching and Facilitation, doctor, exhibiting, friends, heart, horizon, love, marketing, Mind, networking, poetry, recruiter, Sales, Sex, surgery, talking2minds, Training, travel, Uncategorized, war

The Six Enemies of Greatness

I saw this blog recently and had to share, Jessica Hagy shared this on Forbes, you can find the link at the bottom of the blog.

Simple and genius. Enjoy.

 

The Six Enemies of Greatness (and Happiness)
These six factors can erode the grandest of plans and the noblest of intentions. They can turn visionaries into paper-pushers and wide-eyed dreamers into shivering, weeping balls of regret. Beware!

 1) Availability

We often settle for what’s available, and what’s available isn’t always great. “Because it was there,” is an okay reason to climb a mountain, but not a very good reason to take a job or a free sample at the supermarket.

 2) Ignorance

If we don’t know how to make something great, we simply won’t. If we don’t know that greatness is possible, we won’t bother attempting it. All too often, we literally do not know any better than good enough.

 

 3) Committees

Nothing destroys a good idea faster than a mandatory consensus. The lowest common denominator is never a high standard.

 

 4) Comfort

Why pursue greatness when you’ve already got 324 channels and a recliner? Pass the dip and forget about your grand designs.

 

5) Momentum

If you’ve been doing what you’re doing for years and it’s not-so-great, you are in a rut. Many people refer to these ruts as careers.

 

6) Passivity

There’s a difference between being agreeable and agreeing to everything. Trust the little internal voice that tells you, “this is a bad idea.”

 

http://www.forbes.com/sites/jessicahagy/2012/02/28/the-six-enemies-of-greatness-and-happiness/?partner=bm?wp=59208fb0d1db78

Jessica can be found here :- http://blogs.forbes.com/jessicahagy/

Love finding new people who inspire me.

4 Comments

Filed under Adult, Business, Coaching and Facilitation, heart, horizon, love, Mind, Sales, Training, Uncategorized

Forming Storming Norming Performing

Transforming a group of diverse individuals into a high-performance team is a monumental task. Although teams have both strengths and weaknesses the ability to constructively exploit the strengths while improving upon the weaknesses is a challenge that most organizations will ultimately face. Accordingly a group that transcends these difficulties will eventually go on to develop the attributes that will effectively allow it to become a high powered team. While there are numerous models that can help to illustrate the elements necessary for team building Bruce Tuckman’s Forming – Storming – Norming – Performing Model of team development seems to illustrate this process with the most clarity.

The Forming – Storming – Norming – Performing model of team development was first proposed by Bruce Tuckman in 1965, who maintained that these phases are all necessary and inevitable in order for a team to grow, to face up to challenges, to tackle problems, to find solutions, to plan work, and to deliver results. This model has laid the framework for subsequent models of team dynamics frequently used in management theory to describe the behaviour of existing teams.

Forming

In the first stage of Tuckman’s model a team is selected and the team leader takes an active role in outlining and defining the team’s objectives. At this stage team members receive most of their direction from the authoritative figure usually a manager because the team leader lacks direction and they are just becoming accustomed to their new team environment.

 Storming

In the storming stage there is an active role on the part of management in delegating duties and responsibilities. This is the idea stage. During the storming stage individuals will exchange ideas and determine how they will work collectively. Identifying problem issues and evaluating each other’s perspectives is central to this phase of team development.

Norming

This stage of development is where the ground rules are set for team performance.  In the Norming phase a pattern develops which begins to lay the framework for a cohesive environment. Additionally, ideas are agreed upon and shared and common ground is established. Management continues to play an active role at this stage however, their involvement is generally participative and the team has more decision-making ability.

 

Performing

During the Performing stage team members have reached the pinnacle of performance. The team has a set of standards in place. They have established a charter or way of conducting the business of the team and conflict is handled in a constructive and dynamic fashion. Furthermore, management no longer plays a central role in governing the team and the decision-making process is in the hands of the team itself. Teams that reach this stage often exhibit a synergy that did not exist previously.

 Adjourning

This fifth and final stage of Tuckmans model of team development commonly referred to as Adjourning, suggests that a radical transformation can occur as the result of the synergistic qualities of the team begin to become evident. According to Bruce Tuckman A team that manages to remain together may transcend to a transforming phase of achievement. Transformational management can generate key changes in performance through team synergy and is considered to be more far-reaching than transactional management.

Models such as Tuckman’s can help to lay the framework for team development yet supporting and strengthening the team dynamic is ultimately up to the team itself. Therefore it is essential that team members be encouraged to contribute collectively to their mission. Encouraging collaboration within the team environment is a key component to ensuring that the team is functioning optimally and also allows team members to take ownership and responsibility for their successes and failures.

While a high powered team can come from diverse backgrounds that team must also share common attitudes towards achieving their objectives. A team’s ability to recognize and adapt to opposing attitudes and differences can help improve performance and at the same time create an environment that is conducive to achieving the team’s objectives.

Opposing attitudes and differences often have a shared correlation with demographic characteristics and culture which can in a manner of speaking contribute to or detract from a team’s performance. Simply put decision-making and problem-solving are approached differently depending on one’s cultural background. Hence knowing which personalities work well together helps to identify which individuals will likely be cohesive together. Developing an attitude that stimulates cohesion is essential to helping the team to direct their energy towards their objectives. For that reason it is necessary to encourage the interpersonal growth of the team through team support functions. Contributing to the team’s objectives collectively and seeing positive results enhances the team dynamic by encouraging cooperation and partnership. It should also be noted that encouraging cohesion through team support functions helps to augment the teams overall performance. In the end the synergy that results from this encouragement will help sustain open communication and encourage a lasting and solid commitment toward organizational objectives.

Today, most organisations, large and small operate in a global economy. In this global context, different groups with diverse backgrounds and/or diverse factors (e.g., gender, age, race, ethnicity, disability, sexual orientation, and religion) bring differences in perspectives, values, work ethics and ways of working into an organization as well as differences in language, national origin and culture. Some aspects of diversity may be evident while others are less noticeable. Diversity of thinking usually leads to a better overall result, as the needs of diverse customers will be considered. Further, challenges regarding managing workplace diversity in a global context are often related to underlying differences that affect intercultural relations in the workplace, such as stereotyping, degrees of language and cultural fluency, nonverbal communication, and different cross-cultural communication styles. The level of cultural diversity is also a factor in the complexity of intercultural communication and understanding. For example, culturally, there are different ways to make sense of a situation or convey bad news or different degrees to which one mixes business with personal life.

Now that is worth thinking about!

Applying You  – You; Simply Better

17 Comments

Filed under bruce tuckman, Business, Coaching and Facilitation, forming storming, heart, horizon, love, Mind, poetry, Sales, Training, Uncategorized

Open heart surgery and sales!

In general we tend to hold certain people or certain professions in high regard. In the majority of cases that is justified, however, in a number of cases throughout our life we are conditioned or become conditioned to take certain people or professions in high regard without really checking their credentials.

For example, when we need our car fixed we take it to a garage and we fall into a ritual routine of behaviours…we behave how we feel we should when we take our car to a garage.

We either

“act like we know something/anything about cars and begin telling the ‘would be’ expert what we believe is wrong with it, despite having no mechanical knowledge to write home about”

Or

“admit we know nothing about cars and lay our soul bare to the ‘Keyser Soze’ of the car mechanics invoice books”

The same is said when we go to the doctors or find ourselves in the hospital. We lose control. Not in a running around with wild hair screaming uncontrollably or sit in a chiar rocking with pencils up our nostrils way…we simply have little to no power in those situations and therefore lose control.

My question to the world is…….should we?  

Let me take you through a scenario and at the end of the scenario I will ask you a question to answer honestly.

The scenario isthis. You wake up one day feeling queezy, and decide to visit the quacks and get an MOT, when you are advised there is an abnormal finding on your heart. They refer you to the hospital with efficiency not seen in the NHS for over 40 years. Impressed by the speed of the service briefly outshines the weighty thought that is growing on your mind on your way to see the specialist. That thought being…why so quick?

You meet with the specialist and he advises the following:

You have a challenge with your heart, that despite being very serious, can almost certainly be rectified with open heart surgery within the next 72 hours. He introduces by name the surgeon who will be carrying out the procedure.

Dr Brown here is THE pioneer of open heart surgery. He pioneered the technique over 40 years ago.

(All very positive so far)

However, this is your heart and you only have one. So like me, you feel the need to ask this guy some questions to ‘test his metal’ as opposed to just accepting he is the best person to carry out the life threatening procedure just because he has cold hands, wears a white coat and his mate recommended him (too cynical!…perhaps)

Through asking questions you you uncover a few facts:

Since pioneering open heart surgery over 40 years ago, Dr Brown continues to use the same techniques he used to pioneer open heart surgery all those years ago.

Since this time, Dr Brown has never attended any medical seminars, advising on developments in open heart surgery. None in 40 years.

Since this time, Dr Brown has not read any medical journals or kept up to date with any enhancements or developments in open heart surgery. None in 40 years.

In fact he is doing as he says, using the same techniques he used to test and perfect open heart surgery over 40 years ago.

My question to you is this…

How comfortable are you now in going under the knife with Dr Brown within 72 hours?

(answer below in your replies please. )

If ‘Yes’ please highlight why

If ‘No’ please highlight why

 

 

 

Now that is worth thinking about!

Applying You  – You; Simply Better

3 Comments

Filed under Adult, Business, cars, Coaching and Facilitation, doctor, heart, Mind, mind, poetry, Sales, Sex, surgery, Training, Uncategorized

The world is still flat

A limiting belief was that one time we all believed the world was flat and if we sailed out to the horizon we would drop off into the abyss.

Thankfully one man; good old Magellan was courageous enough to not listen, to dream and allow his dreams to become his reality, he set sail and came back years later with tales of a brave new world, with new bounty and worldly goods…from that day forward we set out to map the globe for it was no longer flat and it no longer ended at the same end where our vision failed us.

So today I ask you, is your world still flat?

No matter how far we have come from the cave, we fall very near at times. We can put man in space, we can cure and prevent epidemics, and we holiday in faraway lands, travelling the globe in a relative blink of an eye compared to Magellan’s days.

So why do we still allow our worlds to be flat? Why do we limit ourselves to our present horizon?

Is it fear of the unknown? Is it fear of failing? Is it safety in the comfort of what we know?

Whatever it is, the one fact will remain, as with everything in life. If you are not growing, then you are dying.

Standing still…settling…getting by…avoiding…doing my bit…procrastination…

If they are words that come into your limiting belief structure…Do you know what? You can keep them! I don’t want them.

So we have a new year, a time to reflect on the past and more importantly plan for the future. Here is my challenge to you for 2012.

Consider it was your last 52 weeks. You can choose to keep your horizons as they are or you can push yourself for more and guess what…this is the easy bit. It starts without you having to leave the house. Without having to get on the treadmill or even get on the scales.

1)      It requires a little quiet time. (Turn the TV off and shut out the white noise)

2)      Close your eyes (no one will look at you and laugh, even if they did you have your eyes close so you wouldn’t know, unless you are peeking!)Keep them closed for next few bits (obviously read the bits first)

3)      Breath (no not the necessary breathing to exist, I mean the true breathing that centres your very core. Deep breathing, in through the nose, out through the mouth. Feel every one, take your time until you only hear your breathing

4)      Allow your mind to wander to things you want to achieve in your life. Places you would like to go, people you would like to see, achievement you want to accomplish

5)      When one grabs you and you start to smile, begin to focus your thoughts on that one thing. Ask yourself where you are? When you are experiencing it, is it day or night? Is it summer or winter? Who are you with? What can you hear? What can you see? How does it feel?

6)      As you answer these and other questions that pop into your head, notice how you feel at that point. Remember that feeling. Remember what it is you saw/heard/felt

7)      Breathing again and slowly open your eyes.

8)      Allow yourself a few minutes to gain your bearings and take a pen and paper

9)      Put the pen to the paper and hold it there till you start to write or draw what you experienced.

10)   Pin it up somewhere that you see it daily. Read it daily. Better still, breath and repeat the exercise daily.

Believe me…your world will NEVER be flat again.

The world is not out there! That’s just the matter we walk on. The world exists in you. Your world exists in you. You cannot achieve something until you can perceive it and believe it.

Make the next 52 weeks awesome for you. When you are in your optimum state, you are far better off at helping others achieve theirs.

Now that is worth thinking about!

Applying You  – You; Simply Better

1 Comment

Filed under Adult, Business, Coaching and Facilitation, horizon, love, Mind, mind, poetry, Sales, Sex, Training, travel, Uncategorized

Five Ways to Find Your Future

Five Ways to Find Your Future.

Leave a comment

Filed under Adult, Business, Coaching and Facilitation, love, Mind, mind, poetry, Sales, Training

7 Steps to Conquer fear

In her book, “Conquer Fear!”, Lisa Jimenez, a professional speaker, lists “The Seven Truths” that can help anyone harness and overcome their fears.  I’ve paraphrased them for you here:

 

Truth #1

 

Fear is the dominant challenge in your life today.

 

 

Truth #2

 

Fear is a “gift” that was instilled in you as a means of protection, and a way to bring you closer to your “higher power.”

 

 

Truth #3

 

When you run from, or deny your fear, you leave that “gift” unopened.

 

 

Truth #4

 

When your fear of success, or fear of failure is exposed, you break through the control they have over you.

 

 

Truth #5

 

Your belief system is the driving force behind your behaviours and your results.

 

 

Truth #6

 

Your everyday habits broadcast your belief system, your fears, and your unmet needs, loud and clear, for other to “pick up.”

 

 

Truth #7

 

Change your beliefs (the way you think) and you change your behaviours (which are a reflection of the way you feel).  Change your behaviours (feelings) and you change your results. Change your results and you change your life.  It’s the only way you can…

 

 

…and that’s worth thinking about, isn’t it.

1 Comment

Filed under Adult, Business, Coaching and Facilitation, love, Mind, poetry, Sales, Training, Uncategorized

Do You Understand Why Your Customers Buy?


 

The first thing to understand about selling is why people buy a particular product or service and what it is that they really buy. You may be surprised to learn that people buy only two things:

 

  • Good feelings

 

  • Solutions to problems

 

That means: People do not buy your golf lessons. They buy a vision of how good they will feel when they have successfully completed those lessons!

 

In other words, people always buy to satisfy their own needs and desires. This important basic premise is overlooked all too often. An instructor will try to sign up a new student based on his own playing ability, his style of teaching etc.; all things he thinks are important to the customer. Don’t make this mistake. You must see your service as it is perceived through the eyes of your customer.

 

The prospective student will gladly sign on the dotted line when he senses that your teaching will bring him enjoyment and/or provide a solution to any perceived problem he is currently experiencing. When you make helping the customer your first consideration, you will find the stress of having to sell becomes a thing of the past, and in its place you will enjoy the satisfaction of having helped another person. Therefore, if you are to make a successful sales presentation, you must first find out the problems your prospective student needs you to solve, and what feelings he hopes to obtain from your golf lessons.

 

Some of the more common buying motives are:

 

  • The need to feel secure.

 

  • The need to feel appreciated, (a most important need).

 

  • The need to eliminate or lessen fear, (real or perceived).

 

  • The need to have good feelings, (happiness, fun, pleasure).

 

  • The need to enhance self-image.

 

  • The need to improve, grow and enjoy new experiences.

 

How buying motives are expressed

 

Your prospect is not about to come right out and tell you what his motives are. You have to deduce this information through a series of carefully worded questions. In interviewing a prospective student, you will often hear these needs and desires expressed as:

 

  • I want to be more confident in my ability, (eliminate fear of failure).

 

  • I want to have fun, (enjoyment).I want to improve my self-image, (security, improvement).

 

  • I want to solve a particular problem, (growth, improvement).

 

  • I need to feel important, (security).

 

  • I want to be respected, (security).

 

  • I want to be successful, (improvement)

 

  • I want to experience something new, (enjoyment).

 

  • I want to be liked by others, (appreciation).

 

  • I want to make new friends, (appreciation).

 

  • I want encouragement, (appreciation).

 

By listening intently to discover your prospect’s true motives, you can then structure your sales presentation to reinforce these motives and provide answers that meet his objectives. When a prospect can clearly see that he has something to gain by enrolling in your teaching program, he will gladly sign up.

 

Many people think of selling as a distasteful, stressful and manipulative activity. True, most of us resent having a product or service forced upon us and would not want to do the same to others. Nearly everyone, however, enjoys the satisfaction experienced from helping others. Selling doesn’t have to be manipulative.
Instead, focus on what the customer really wants and try to match those needs to what you have to offer. If necessary, see if you can modify your current program to accommodate this customer.

 

Finally, if you genuinely can’t fulfill his needs, refer him to someone who can, and let him know you would like to be of service to him in the future. It may seem as if we’re telling you to deliberately lose a sale by sending a potential customer to your competitors. However, the referrals you will get back and the reputation you will earn as an honest, sincere business person will more than compensate. Often the customer will come back to you anyway, just because he likes your attitude and frankness.

 

Everyone likes to buy, but no one likes to be ‘sold.’

 

Think about it. When you make a sound purchase and get complemented on your decision, you are more than happy to take responsibility for the purchase. But buy something that you later regret, perhaps because you were sold something not in your best interest, and you will feel, “I got a bad deal at that place.”

 

The point? Keep your customer’s best interests in mind when making your sales presentation. Reinforce the benefits you offer that are appropriate to his needs. Make your customer feel good about himself and his decision to enroll in your program.

 

“I think you’ll be really happy with the results we can achieve for you, John. I look forward to seeing you Tuesday morning.”

 

Adopt the above attitude toward selling, and combine this with the sales skills presented I’ll share with you next month and you will find selling to be a very rewarding and stress free activity. You will enjoy what you are doing more and your customers will definitely appreciate you for it.

 

Six qualities of a sales conscious person

 

  1. A sales-oriented person must be a ‘people person’, accepting everyone at face value without prejudices or limitations.

 

  1. Be open and friendly in the words you choose, your tone of voice and your body language.

 

  1. Be patient, and listen attentively to your customer’s wants and needs.

 

  1. Show genuine interest and respect. Make your customer feel important.

 

  1. Show appreciation for your customer, and continue to be appreciative even after he has enrolled.

 

  1. Remember a potential customer’s name and use it to create a bond.

 

1 Comment

Filed under Adult, Business, Coaching and Facilitation, Mind, Sales, Training, Uncategorized